Refund Policy

1. Digital Product Policy

Manila Bot provides intangible, irrevocable digital goods in the form of software downloads and digital access licenses. Due to the nature of digital intellectual property, all sales are considered final once the digital license has been generated and the dashboard access has been granted.

2. No Refund Guarantee

We strictly do not offer refunds, exchanges, or cancellations after a successful purchase. By completing your order, you acknowledge that you are purchasing a digital software utility and waive your right to a refund. We do not issue refunds based on software performance, user hardware incompatibility, or changes in personal financial situations.

3. Technical Support Resolution

If you encounter technical issues with downloading the software or accessing your user dashboard, our support team is fully committed to helping you resolve the issue. Please contact us at support@manilabot.com with your license key and a description of the technical error, and we will assist you in getting the software operational.